Monday, February 23, 2015

IKEA Porter’s Five Forces and Value Chain Analysis



           There are a lot of furniture companies out there that carry numerous styles, great quality and affordable price. But being a college student who’s on budget, IKEA is definitely my number one favorite furniture store to shop at. I adore their styles, and especially their budget friendly price.
            IKEA is the world’s largest furniture store. IKEA’s competitive advantage includes its creative design achieved in low costs. IKEA products are based on the concept of democratic design that attempts to achieve an effective integration of form, quality, function and sustainability for a low price.
            In Porter’s five forces model, five competitive forces determine industry profitability, which are bargaining power of suppliers, threat of substitute products, bargaining power of customers, threat of new entrants into the industry, and lastly rivalry. After doing some research, here is IKEA Porter’s Five Forces:



1.     Bargaining power of suppliers:  The bargaining power of suppliers is considerably low. Suppliers do not have substantial bargaining power as there many options available to IKEA around the world. There are numerous factories around the world with the capabilities and resources to form partnership with IKEA. However, IKEA do form long-term relationship with its suppliers.
2.     Threat of substitution: is low because IKEA offers many products and services that can substitute the demand for furniture, home appliances other products.
3.     Bargaining power of customers: is strong because there are a lot of competitors including global furniture retailers as well as, local furniture producers.
4.     Threat of new entrants into the industry: There is little threat from new entrants. The requisite expertise is difficult to replicate and financial investments are significantly high
5.      Rivalry: There is significant competition in the discount furniture market with companies like Wal-Mart Stores, Target, Sears, Home Depot, Pottery Barn, other local stores.


Value Chain


Primary Activity

·      Inbound Logistics: IKEA employs in-store logistic personal to handle inventor management. They are the one who ensure an efficient flow of stocks. IKEA Group has 1,046 home furnishing suppliers located in 52 countries.

·      Operation: Operations are conducted in four divisions: franchise division, retail center division, property division and finance division. Operations in more than 38 countries; 208 company operated stores in 26 countries, remaining stores operated by franchisees. IKEA minimize touches by reducing process of moving, shipping, and loading of product. 60% of manufacturing takes place in Europe because IKEA does not manufacture its own products

·      Outbound logistics: Transportation of products is done by customers. Customers select the furniture, retrieve the packages themselves and take it home; therefore IKEA saves fuel and stocking costs. In 2013, 212 million copies of IKEA catalogues were printed in 29 languages

·      Marketing and sales: Targeting mainly families with lower income, students and singles. There are lots of inspiring ideas and realistic room settings at showroom. Market halls gathers items according to categories enable customers to easily compare and choose. IKEA also publishes an annual catalog as their main marketing tool, distributed in stores and by mails.

·      Services: IKEA has very limited level of customer services according to the chosen business strategy and low number of sales assistants in stores. IKEA offers Ikea family loyalty card, financial service and 100 days return policy. 




 It is apparent that IKEA chose to pursue cost leadership as their strategy to be its attractiveness. IKEA has chosen to mostly enter markets through wholly-owned subsidiaries in order to maintain their brand image. This strategic decision has enabled IKEA to maintain a competitive advantage, and earn above average returns due to leadership in the market.


1 comment:

  1. CAN YOU DO AN UPDATE ANALYSIS DUE TO BREXIT IN UK?
    THANK YOU

    ReplyDelete